CRM integration so no enquiry falls through the gaps
CRM integration that connects website forms, WhatsApp, ads and email to HubSpot, Zoho or Salesforce so every lead is captured and routed.
Overview
CRM integration connects your website forms, advertising platforms and communication channels to a customer relationship management system such as HubSpot, Zoho or Salesforce. Each lead is captured with its source, routed to the right person and tracked through to outcome. LEBRETO configures these connections for UAE businesses of different sizes.
The business problem
Leads arriving by email, WhatsApp, phone and ad forms are often tracked in inboxes and spreadsheets. Follow-ups are missed, sources are lost and management cannot see pipeline value by channel.
Who this service is for
- Businesses receiving leads from several channels
- Sales teams without a shared view of enquiries
- Companies running paid campaigns without lead-quality feedback
- Businesses adopting a CRM for the first time
What is included
- CRM selection guidance
- Pipeline and field configuration
- Website form and ad lead-form integration
- Source and campaign attribution fields
- Lead assignment and notifications
- Offline conversion feedback to ad platforms
- Team onboarding
Exact deliverables are confirmed in your written proposal and can be adjusted to your priorities.
How the work is delivered
- Map current lead sources and sales steps
- Configure the pipeline and fields
- Connect forms and platforms
- Test data flow end to end
- Train the team and review adoption
Expected business outcomes
- Every lead recorded with its original source
- Faster, more consistent follow-up
- Reporting that links marketing spend to sales outcomes
Outcomes depend on your market, offer, budget and implementation. No specific rankings, lead volumes or revenue figures are guaranteed.
Why LEBRETO DESIGN WEB is a suitable partner
Integrations are tested end to end with real test submissions, and field structures are designed around the reports you will actually need.
Frequently asked questions
Which CRM should a small UAE business use?
It depends on team size, budget, sales process and integrations. HubSpot and Zoho are common starting points. A recommendation follows a short requirements review.
Can WhatsApp conversations be recorded in the CRM?
Many CRMs support WhatsApp Business integrations through official APIs or approved partners. Feasibility depends on the CRM and WhatsApp setup.
Is customer data secure in a CRM?
Reputable CRMs provide strong security controls. You remain responsible for access permissions, data retention and compliance with applicable data-protection law.
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Connect your CRM
Share your goals and current situation. You will receive a clear recommendation and a written scope before any commitment.